At CDE, we understand that living with a long-term, chronic condition can be overwhelming and stressful. In a short period, one has to absorb a daunting amount of information and start making significant decisions about the way one lives one’s life.

Arming health consumers with the knowledge and skills to help them attain and maintain optimum wellness and prevent or delay any potential diabetes-related complications is paramount. Access to trusted information, resources and support is key to helping them to manage their condition.

That’s why CDE provides health consumers with a holistic, person-centred care journey that offers the most current techniques, tools and guidelines in self-management, as well as useful tips around actually living with the condition and its associated risks. This work is synergy with the doctors care practices and is aimed at.

Education will be geared towards all aspects of the chronic condition and will be provided periodically and in an individualized manner.

The programme is designed to support health consumers in their chronic condition journey.

Purpose

• Improve health consumers’ understanding on disease conditions
• Educate health consumers on comorbidities
• Suggested lifestyle modifications to health consumers
• Address medication adherence barriers

Outcomes

• An informed health consumer
• Improved adherence to care
• Escalation of concerns back to healthcare providers that health consumers may not disclose during consultations

It will not

• Interfere with the expert care given by the healthcare providers
• Interfere with prescribed medication
• Question the healthcare providers’ expertise

• The CDE philosophy is that the health consumers always comes first. The CDE appreciates that, in most instances, health consumers are enduring dire situations and/or difficult transitions and thus advocate the importance of always addressing the client with compassion. Communication is key when it is on the health consumer’s level of understanding.
• The CDE endeavour to establish an intimate relationship with the health consumers thereby providing a portal to address the necessary “others” on their behalf. It provides assistance to the clients to make informed by acting as advocates on their behalf when considering clinical status and treatment options.
• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centred.
• Help health consumers achieve wellness and autonomy through support programmes aiming to increase adherence and improve quality of life.
• Take the extra mile and interact with health consumers to keep track of progress and ensure satisfaction.
• Each person is unique and requires critical and clear thinking, to find solutions to problems whilst adhering to professional standards as outlined by protocols, rules and regulations.
• Assist health consumers with a thorough understanding and navigation of pharmaceutical regulations, protection of personal information and the medical funder environment.

• Collection of real-world evidence (data) can be utilized by companies to influence decisions as well as provide knowledge of medical funders/providers.
• Detailed reporting on products and program analytics such as doctors prescribing habits, referrals, patient enrolments, adherence, optimisations, prescription refills, clinical parameters, patient satisfaction.
• Quality assurance to ensure that all standards are met by both parties.

Please CLICK HERE to download more information on the CDE Patient Support Programme.

Clinical trial centre of Excellence and network hub

Consultations with key principal investigators and sub-investigators at each site are provided to all clinical trial participants.

The CDE Head Office has its own flagship clinical trial centre but also serves as the main hub, feeding and supporting clinical trial centres throughout the network.

Over the years the centre has completed a vast number of trials in various therapeutic areas, eg: diabetes, CVD, gout, lipidemia, chronic kidney disease, neuropathy and ophthalmology etc. The team consists of dedicated GCP (good clinical practice) certified staff, clinical trial technicians, administrators, project managers, recruitments specialists, monitors (roaming and stationary), coordinators and intelligent systems supporting all functions and complying with regulatory and administrative requirements. Internationally is it recognized as a bespoke site of Excellence working with their network of specialists/many universities in South Africa (both public and private sectors) to deliver good outcomes in clinical practice.

• Study feasibility process
• Good clinical practice and fully equipped clinical trial centre network
• Health consumer education and electronic diaries
• Remote data capturing and Electronic data transfer
• Regulatory submissions
• Contract and budget review

Being able to reach population groups across all geographical, socioeconomic, cultural and genetic backgrounds is possible due to the fact that the CDE has a vast number of national centres in its network.

Each centre is equipped with the following facilities:

• Waiting rooms
• Consultation Rooms
• Work Stations
• ECG Rooms
• Laboratory and Equipment Rooms
• Procedure Rooms
• Dedicated Monitoring areas
• Boardrooms
• Administrative Offices
• WiFi
• Fire Detection Systems
• Full Security
• Generators
• Bathrooms
• Storage Facilities
• Temperature and Access controlled Pharmacies

Each site is fully equipped with the following:

• Access controlled refrigerators and freezers (-30 to -20 ˚C)
• Continuous temperature devices
• Blood pressure machines
• Centrifuge
• Nextsight for retinal photography
• ECG machines
• Weight and height scales
• Automated external defibrillator
• Emergency trolley
• Anaphylaxis kit
• Nebulisers
• ECHO
• Doplar
• Glucose monitoring devices
• *Selected in-house pathology lab sites

The CDE has been involved in many critical clinical trials with the following companies:

• Abbvie Inc
• Astra-Zeneca
• Bayer
• Boehringer Ingelheim
• Bristol-Myers Squibb
• Covance/Pfizer
• GlaxoSmithKline
• Intarcia Therapeutics
• Janssen
• Lilly & Company
• Merck/Parexel
• Mylan
• Novo Nordisk
• Sanofi

This business unit is dedicated to complying with pharmacovigilance and quality assurance in delivering services, whilst adhering to governance.

The following applies:

• Record Cases Information - complete all necessary forms accurately and produce statistical reports.
• Reporting of all adverse events to the health consumer safety department and maintain and adhere to good documentation practice to manage the vast amount of information received.
• Ensuring time management and organizational requirements are fulfilled: Case managers have multiple clients with various needs and are in various stages of need.
• Ensuring constant feedback individual companies to ensure the practical flow of information. Timeous management of case assignments, draft service palns and reviews of case progress will determine case closure.
• Maintaining Standard operating procedures relevant to the programme to ensure all parties are knowledgeable about procedures.

Please CLICK HERE to download more information on CDE Clinical Trials.